Automotive Intelligence - the web for automotive professionals and car enthusiasts
April 17, 2008
Already popular in Europe and recently launched in Canada this unique service allows advanced preparation for your next trip. Before you leave the house or office, you can easily and quickly determine online the exact location of up to 10 of your desired destinations and then make them available in your BMW. The advantage is that the listings found at Google Maps no longer have to be written down or printed out. Also manual data entry into the navigation system is no longer needed -the address and phone number is already in your iDrive menu. Even better, you can share MyInfo with your family, friends and colleagues so that they can send destinations, phone numbers and even notes to the vehicle while you are on the road. But best of all, there is no charge for this service, as it’s included as part of the Safety Plan for the first four years, like the other benefits of Ultimate Service.
MyInfo will be included on BMW Assist-equipped X5, X6, 1, 3, 5, 6 and 7 Series, effective with Model Year 2009. For now it is an exclusive feature of the 2008 X6. The X6 Sports Activity Coupe will be offered in the USA in two versions. The X6 xDrive35i, sporting a 300hp, twin-turbo, inline 6 cylinder will be available at authorized BMW SAV centers on April 26th. The twin-turbo V8 powered X6 xDrive50i will come to the US market in the late summer 2008.
About BMW Assist:
BMW Assist provides the driver with services that enhance on-the-road security and convenience, for added peace of mind. The BMW Assist Safety Plan is standard on all 5, 6, and 7 Series models, including M5 and M6, and is included in the Premium Package or available as a stand-alone option on all other models. BMW is the only manufacturer that offers this service for 4 years at no additional cost. Most other manufacturers cover only the first year of service.
The in-vehicle equipment for BMW Assist includes GPS technology and hands-free communication functions accessed via buttons in the overhead or center console. Vehicle occupants may request emergency or other services simply by pressing a button; the BMW Assist system then transmits the location and vehicle information to the BMW Assist Response Center. A response specialist will then speak with the occupants to coordinate dispatch, notify emergency contacts on file, and link BMW Roadside Assistance or emergency services as needed and requested. A severe accident automatically activates the BMW Assist emergency call as well. The BMW Assist Safety Plan also includes Remote Door Unlock and Stolen Vehicle Recovery services, which can save the owner time and money.
TeleService automatically notifies the BMW center when a vehicle will need service. The Service Advisor then proactively calls the customer to set up a convenient appointment and have the needed parts ready.
BMW Assist subscribers can also enroll in the BMW Assist Convenience Plan (available at an additional cost of $199 per year) to avail themselves of BMW Assist Concierge services, from travel planning to dining reservations, shopping assistance and event tickets, as well as receive directions, and traffic and weather information. On most models produced September 2006 and later, a selected destination and its phone number can be sent directly to the BMW navigation system and Bluetooth®–linked mobile phone, after a push of the Concierge button. The Convenience Plan also includes Critical Calling, a service that connects the driver in case their mobile phone is not in the vehicle or its battery is discharged. After pushing the SOS button, a BMW Assist response specialist will link the driver to his requested party for up to five minutes and for up to four events per year.
As before, the BMW Assist system includes Bluetooth hands-free phone connectivity with hands-free phonebook access and dialing by name or number via the steering wheel controls. Use of this feature requires a customer-provided compatible Bluetooth mobile phone.
(April 11, 2008)